Services

Services We Provide

The caregiver appointed by SereneCompanion Human Services will provide professional home care services as follows:

Support with toileting and incontinence care to ensure comfort and dignity
Assistance with personal care tasks, including bathing, grooming dressing and hygiene
Preparation of nutritious meals tailored to dietary preferences or restrictions
Light housekeeping duties, such as dusting, vacuuming, and tidying living areas
Laundry services, including washing, folding, and linen changes as needed

Provide companionship and meaningful social engagement through conversation, games, and personalized activities
Encourage proper hydration and light physical activity, as appropriate and directed by the care plan
Assist with shopping, walking, light household tasks (such as watering plants), and preferred recreational activities
Offer medication reminders only, without administering or managing medications, to support adherence to prescribed schedules
Observe and report non-clinical changes in the client’s physical condition or behavior to family or designated contacts
Accompany clients to medical appointments, errands, and recreational outings for support and assistance
Maintain regular communication with family members or legal representatives to provide updates on the client’s well-being

Service	What We Do	What We Don't Do
Toileting & Incontinence Care	Assistance with bathroom needs, dignity-focused, supply management	Medical diagnosis, medical treatment, catheter insertion
Personal Care (Bathing, Grooming, Dressing)	Bathing, grooming, dressing, nail/skin care, hygiene support	Medical procedures, wound care, medical examinations
Meals & Nutrition	Preparation to dietary preferences, restriction compliance, hydration reminders	Medical diet management (refer to doctor), nutritionist services
Mobility Assistance	Transfers, walking support, range-of-motion activities, fall prevention	Physical therapy (refer to PT), medical rehab
Medication Reminders	Time-based reminders, adherence monitoring, communication with doctors about non-compliance	Prescribing, injections, IV care, medical interpretation
Companionship & Social Engagement	Conversation, games, activities, outings, emotional support	Therapy or counseling (refer to mental health provider)
Light Housekeeping	Dusting, vacuuming, tidying, laundry, linen changes	Deep cleaning, repairs, appliance maintenance
Simple Health Monitoring	Observing for changes in condition, reporting anomalies to family/doctor	Diagnosis, medical decision-making, clinical assessment
Transportation & Errands	Non-medical rides to appointments/errands, shopping assistance	Operating medical equipment, physical transfers into vehicles
Technology Assistance	Telehealth support, device help, basic troubleshooting	IT repairs, network management